We are pleased with the opportunity to continue to serve you and ensure your satisfaction with your home. Our goal is to provide quick attention to your needs. If you are experiencing an urgent issue, please see our emergency contacts for your community. Please submit all requests for service in writing, with the exception of specified emergencies.
A representative will contact you within two business days of submission. We strive to resolve all warrantable items within seven business days when possible.
Our service appointments are scheduled from 8am to 3pm Monday through Friday. In order for us to best serve you, please ensure you or a secondary contact will be available to review your concerns with a representative at your home.
Please complete the form below to notify us of your warranty concerns.
In case of urgent warranty issues (plumbing, electrical, or heating/AC), we have a list of service providers to contact.
View Emergency Contacts5601 Democracy Dr.
Suite 300
Plano, TX 75024
(972) 713-8494
Warranty Coordinator
10930 W Sam Houston Pkwy North
Suite 100
Houston, TX 77064
(281) 517-9800
Angie Hayes